At SUDAR ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TNPSC Mock Test mobile application ("App"). Please read this Privacy Policy carefully.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Mobile Number: Required for account creation and OTP verification
- Name: Optional, if you choose to provide it in your profile
- Email Address: Optional, if you choose to provide it
1.2 Usage Data
We automatically collect certain information when you use our App:
- Test results and performance data
- Exam categories and test sessions accessed
- Time spent on tests and questions
- Device information (device type, operating system, unique device identifiers)
- App usage patterns and preferences
1.3 Location Data
We do not collect precise location data from your device.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To authenticate your identity and secure your account
- To track your test performance and provide personalized feedback
- To generate rankings and leaderboards
- To send you important updates and notifications about the App
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Data Storage and Security
3.1 Data Storage
Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
3.2 Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Test results and performance data are retained to provide you with historical performance tracking.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our App and conducting our business
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
- Business Transfers: In connection with any merger, sale, or acquisition of assets
5. User Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Data Portability: Request a copy of your data in a portable format
- Opt-out: Opt-out of certain data collection practices
To exercise these rights, please contact us using the information provided below.
6. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our App and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.
10. Data Collection for App Functionality
Our App collects the following types of data:
- Personal Information: Mobile number (required for authentication)
- App Activity: Test results, performance metrics, exam attempts
- Device Information: Device type, OS version, app version
- App Information: App interactions, feature usage
11. Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS)
- Secure server storage
- Regular security audits
- Access controls and authentication
12. Your Consent
By using our App, you consent to our Privacy Policy and agree to its terms.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Legal Name: INNOVFIX PRIVATE LIMITED
Address: IndiqubeAscent, Municipal, 420, PID68-6-420, IV BLOCK, Koramangala, Bangalore South, Bangalore - 560034, Karnataka
Contact Mobile: 9965313369
Email: sudar.tnpscapp@gmail.com
App Name: SUDAR - TNPSC Mock Test